Otter Box Rules!!!

I have to say that Otter Box is a truly amazing company! Just under a year ago, I got an iphone 4S otter box from Daniel and after a few accidental slips out of my hand...it cracked. I called the company and was actually surprised that I didn't have to battle my way through multiple service employees. I was greeted by such a sweet man, and after 20 simple questions ( just about the type of phone nothing intense) he assured me that the case would be replaced. And it wasn't a fluke, because after he sent me the invoice I noticed my address was incorrect so I had to call back. This time when I called a woman answered and was just as delightful as the previous employee. 

Otter Box should be an example for all companies.!!! Treat your customers with respect and they will continue to buy and promote your products.

P.s 

You will be sent an email to take pictures of the broken case to send back to the company and also the invoice did not have any charges on it is just standard procedure.